Machine learning, a component of AI, analyzes and identifies patterns within vast amounts of data by iterating through the data to identify relationships between data and the resulting decisions made from the data. With each iteration, the system acquires a deeper understanding of why decisions within an organization are made and applies statistical analysis to develop rules around these decisions. In the case of a complex area of business activity, supply chain management, machine learning can do things like predict when stock will run out or recommend which products are at surplus and automatically reduce their price to clear inventory.
As you can see, AI is starting to play a significant role in process automation and optimization efforts. More importantly, as adoption of AI technologies become even more widespread, they will become easier to implement, and have more applications within business process management.
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